Last updated: 22 February 2026
1. Introduction
Energie4 Therapy Pty Ltd (ABN 90 198 041 719) ("we", "us", "our") operates the website magdalenalyle.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
2. What Personal Information We Collect
We may collect the following types of personal information:
• Identity information — name, email address, phone number
• Booking and session information — appointment details, session notes (with your consent), preferences related to channelling sessions and Advanced Conversation Therapy
• Payment information — billing address, payment card details (processed securely by our third-party payment providers; we do not store full card numbers)
• Course and workshop enrolment details — course selections, progress, and completion records
• Communication data — emails, contact form submissions, and any messages you send us
• Newsletter preferences — email address and subscription preferences when you sign up to our mailing list
• Technical data — IP address, browser type, device information, pages visited, and cookies (see Section 7)
3. How We Collect Personal Information
We collect personal information:
• Directly from you — when you book a session, purchase a course, subscribe to our newsletter, submit a contact form, or communicate with us
• From our website — through cookies and analytics tools when you browse our site
• From third-party platforms — such as payment processors, email marketing services, and social media platforms where you interact with our content
4. How We Use Your Personal Information
We use your personal information to:
• Provide and manage channelling sessions, Advanced Conversation Therapy, and other services
• Process payments and issue receipts or invoices
• Deliver online courses and workshops you have enrolled in
• Send newsletters, updates, and promotional material (only with your consent; you may unsubscribe at any time)
• Respond to your enquiries and provide customer support
• Improve our website, services, and user experience
• Comply with legal obligations
5. Sharing Your Personal Information
We do not sell, rent, or trade your personal information. We may share your information with:
• Payment processors — to securely process transactions (e.g., Stripe, PayPal)
• Email marketing platforms — to manage our mailing list and send newsletters
• Website hosting and analytics providers — to operate and improve our website
• Professional advisors — such as accountants or legal counsel, where required
• Government or regulatory bodies — where required by law
Where any of these providers are located overseas, we take reasonable steps to ensure they comply with the Australian Privacy Principles or equivalent standards.
6. Sensitive Information
Given the nature of our services (channelling and therapy), we may collect sensitive information such as health-related details you voluntarily share during sessions. We will only collect sensitive information with your explicit consent and will handle it with the highest level of care and confidentiality.
7. Cookies and Tracking
Our website uses cookies and similar technologies to:
• Remember your preferences and improve your browsing experience
• Analyse website traffic and usage patterns (e.g., Google Analytics)
• Support the functionality of embedded content (e.g., YouTube videos, social media widgets)
You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
8. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:
• SSL encryption on our website
• Secure third-party payment processing (we do not store card details)
• Restricted access to personal information on a need-to-know basis
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When no longer needed, we will securely delete or de-identify your information.
10. Your Rights
Under the Australian Privacy Principles, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Opt out of marketing communications at any time
• Complain if you believe we have breached the Australian Privacy Principles
To exercise any of these rights, please contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, YouTube). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).